Objectives & Topics

The BMSE workshop will be organized under the auspices of the EU Network of Excellence on Service Software and Systems, named S-Cube.

The next-generation of Business Process Management (BPM) will serve as a means of developing mission-critical service-enabled applications based on strategic technology capable of creating and executing collaborative end-to-end business processes. The trend will be to move from relatively stable, organization-specific applications to more dynamic, high-value ones where business process interactions and trends are examined closely to understand more accurately application dynamics. Such collaborative, complex end-to-end service interactions give rise to the concept of Service Networks (SNs).

Currently service-based applications (SBAs) concentrate on composing software services into processes but do not explicitly correlate critical business activities and events, QoS requirements and application (business) data, such as delivery dates, shipment deadlines and pricing, in one process with related activities, events, QoS and business data in other processes in an end-to-end process. This introduces intrinsic discontinuities between end-to-end business processes as information flows may be disrupted. For instance, a possible decoupling of payment information in payment and invoicing processes from the ordering and delivery of goods and services data in order management and shipment business processes increases risks, could violate data integrity and contractual agreements, and introduce discrepancies between the various information sources, which underlie these processes, requiring expensive and time consuming manual reconciliation. One of the principal activities required to sustain service-based applications (SBAs) that collectively enact end-to-end processes are the collection, management, analysis, and interpretation of the various business [activities and] data to make more intelligent and effective transaction-related decisions.

With these backdrops in mind, there is a need for more granular application management techniques that can be applied to various tenets of SNs including business data, events, operations, process fragments, local and aggregated QoS and associated KPIS, and so on, that guarantee a continuous and cohesive information flow and correlation of end-to-end process properties. Currently, this information is deeply buried in SBA code severely hindering maintenance and adaptation, which are essential in SNs. This renders the potential reuse and customization of business transactions, the correlation, composition and monitoring of granular application constructs between SBAs, impossible.

Workshop topics include, but are not restricted to:

  • Business transaction engineering
  • Event Driven Architectures
  • Model management for service systems
  • Simulation and optimization of service systems
  • Business service analysis and design
  • Service governance
  • Smart service networks
  • Service-enabled business processes
  • QoS for service applications and networks
  • Enterprise architectures for service systems